FAQs

Here are the answers to a number of frequently asked questions.  If your question is not addressed here, please contact us.

House, Chapels, Gardens & Exhibitions
Daily, 10am – 4pm 

Ushaw Café
Daily, 10am – 3:30pm

 

Entry to our Specialist Plant & Garden Fair is included with admission and membership.

Day Passes range from £14 for adults (£12 when pre-booked online) and £8 for under 18s (£7 when pre-booked online). 

Ushaw allows well-behaved dogs inside the Main House, where they will be allowed entry to our café and corridors where we showcase temporary exhibitions by local artists.

Our gardens & grounds are dog friendly, but please keep them on a lead at all times and pick up after them. Remember that not everyone is comfortable around dogs, please make sure your dog doesn’t run up to other people, especially children.

To see our full dog policy, please visit here

Please visit Plan Your Visit page to find out more information about our admission prices.

Ushaw is an independent Charity funded only through donations, entrance fees, legacies and commercial operations, it is a self-sustaining charitable estate, independent of church or government funding. Our team takes care of Ushaw’s Grade 1, 2 and 2* listed buildings, with running costs of over £1 million per annum.

Your contributions through admissions and memberships help us to maintain Ushaw’s buildings and grounds for the enjoyment of everyone.

We created the local membership postcode area scheme to benefit those who live in the immediate vicinity of Ushaw.

Whilst we understand it may be frustrating that your postcode isn’t included in the area, we had to make the decision to cut off the postcode remit at some point and thought DH7 most appropriate. However, this is something we may look to change in the future.

Beyonk is our new online ticketing and membership system. 

We transitioned to Beyonk in April 2026. This upgrade will allow us to introduce digital membership cards, ensure our records remain accurate and enhance your overall experience with us. Please bear with us as our staff and volunteers transition to the new system.

Day Pass and Memberships – You can book online or pay on the day. Book your day pass in advance to enjoy discounted entry. You can book online here.

Event tickets – To avoid disappointment, we recommend booking all event tickets online in advance, as spaces will be limited.

Day Pass and Event tickets – Digital tickets on your phone are perfectly fine. Printing is optional.

Memberships – All members will receive a Digital Membership Card to show on your phone on every visit. Physical cards can be issued on request. 

“Add to Apple Wallet” is now available, please contact us at [email protected] and we can resend your membership to add to wallet.

We hope to have Google Wallet integration available within the next few months. In the meantime, we recommend saving your email as a favourite or taking a screenshot with QR code visible to show upon your arrival at Ushaw.

It is important to us that our House and Gardens can be enjoyed by everyone.

We have Accessible Parking spaces next to the entrance with 24 hours access. We also provide a wheelchair friendly entrance to all our buildings including our chapels, cafe, theatre and exhibition spaces.  

Our Ornamental Gardens have pathways that are suitable for wheelchairs and other walking aides. 

To see more information about Accessibility at Ushaw, please visit here

Please contact us with [email protected] and we’ll get back to you as soon as possible. 

Registered carers attending with the person they care for are admitted free of charge. Proof of identification will be required.

Ushaw Café is open daily,  10am-3:30pm. Serving a selection of hot drinks, cakes, sandwiches, pastries & salad options.

A Day Pass or Membership is required to access our cafe. 

We really appreciate any donations, given our charity status. To donate to Ushaw, please visit: ushaw.org/get-involved/fundraising

Ushaw-in good times

Visit Us

Open Hours


House, Chapels & Gardens
daily, 10am–4pm

Ushaw Cafe
daily, 10am–3:30pm

Address

Ushaw Historic House, Chapels & Gardens,
near Durham City
DH7 7DW

Tickets

Visit for the day, book an event, or explore our great-value memberships for unlimited entry to Ushaw.